How Sycamont Capital Pty Ltd collects, uses and protects your information.
Sycamont Capital Pty Ltd (ACN 696 910 022) ("Sycamont Capital", "we", "us" or "our") is committed to protecting the privacy of all individuals whose personal information we collect, hold, use or disclose. This Privacy Policy ("Policy") describes how we manage personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of the Privacy Act.
This Policy applies to all personal information collected through our website at sycamontcapitalpty.site, by email, telephone, in-person meetings, and in connection with our financial and advisory services.
By accessing our website or engaging our services, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, please do not use our website or services.
Under the Privacy Act, "personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
We may also collect "sensitive information" as defined under the Privacy Act, including financial information relevant to the provision of our services. We will only collect sensitive information where it is necessary to provide the services you have engaged us for, or as otherwise required or permitted by law.
Depending on how you interact with us, we may collect the following categories of personal information:
We collect personal information only by lawful and fair means, and not in an unreasonably intrusive way.
We collect personal information in the following ways:
Where practicable, we will collect personal information directly from you. If we collect your personal information from a third party, we will take reasonable steps to notify you of this collection, unless doing so would be unreasonable or impracticable in the circumstances.
We use your personal information for the following primary purposes:
We will not use your personal information for any purpose that is not related to the purposes described above without your consent, unless required or permitted by law.
We may disclose your personal information to:
We do not sell, rent or trade your personal information to third parties for marketing purposes.
We generally do not disclose personal information to overseas recipients. In the limited circumstances where we may engage overseas service providers (e.g., cloud infrastructure providers), we take reasonable steps to ensure those recipients handle your information in a way that is consistent with the APPs. By providing your personal information, you acknowledge that such overseas disclosure may occur and consent to it where necessary.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include:
When personal information is no longer needed for any purpose for which it may lawfully be used, we take reasonable steps to destroy or de-identify that information.
Under the Privacy Act, you have the right to request access to the personal information we hold about you, and to request that we correct that information if it is inaccurate, incomplete or out of date. To make such a request, please contact us using the details in Section 12 below.
We will respond to your request within a reasonable time (generally within 30 days). We may need to verify your identity before providing access. In some circumstances, we may refuse access or correction, in which case we will provide reasons for our refusal as required by the Privacy Act.
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device. We may use cookies to remember your preferences and analyse website traffic. You may disable cookies through your browser settings; however, this may affect the functionality of our website.
We may use third-party analytics services (such as Google Analytics) to understand how visitors use our website. These services may collect information sent by your browser, including the pages visited and your IP address. This information is anonymised and aggregated where possible.
If you believe we have breached the APPs or this Policy, you may make a complaint by contacting us using the details in Section 12. We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version of this Policy will be available on our website. We encourage you to review this Policy periodically. Your continued use of our website or services after any changes take effect constitutes your acceptance of the updated Policy.
For any questions, requests or complaints regarding this Privacy Policy or our privacy practices, please contact:
This Privacy Policy is governed by the laws of Victoria, Australia, and the Commonwealth of Australia.